Cancellation policy

Subscriptions

This section applies only if you purchase a subscription product or recurring delivery plan from the Site.

If you enrol in a subscription, you authorise us (and our payment processor) to charge the applicable recurring fees, taxes, and shipping charges at the frequency disclosed at checkout until you cancel.

  • Manage/cancel: You may cancel a subscription in accordance with instructions provided in your account portal or by contacting us.
  • Changes: We may change subscription pricing or terms with prior notice where required by law; changes generally apply prospectively.
  • Failed payments: If a payment fails, we may retry, suspend, or cancel the subscription in accordance with applicable law.